REFUND & RETURN POLICY
Hassle-free 15-day returns exclusively for our United States customers.
15-DAY RETURN WINDOW
Request a return within 15 days of receiving your item.
USA ONLY RETURNS
Return service is valid exclusively for orders delivered within the US.
FAST REFUNDS
Refunds processed to your original payment method within 5–7 days.
RETURN ELIGIBILITY
To be eligible for a return, please ensure that your item meets the following criteria:
- Timeframe: The return request must be submitted within 15 calendar days from the date of delivery.
- Location: The order must have been shipped and delivered within the United States.
- Condition: Items must be unworn, unused, unwashed, and in the exact condition you received them.
- Packaging: Products must include all original tags, box, dust bag, and intact packaging.
- Proof of Purchase: A valid order receipt or order number is required.
HOW TO START A RETURN
Contact Support
Email us with your Order ID and reason for return within the 15-day window.
Ship Your Item
Once approved, send the parcel to our US return facility using a tracked shipping service.
Receive Refund
After inspection, your refund will be issued directly to your original payment method.
FREQUENTLY ASKED QUESTIONS
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect due to our error.
When will I receive my refund?
Once we receive and inspect your returned item, refunds are processed within 3–5 business days. Your bank may take an additional 2–4 days to post the funds.
What if my product arrived damaged or defective?
If you receive a defective or damaged product, please contact us within 48 hours of delivery with photos of the item, and we will send a free replacement.
Are Clearance / Sale items eligible for returns?
Items marked as Clearance or Final Sale are non-refundable and cannot be returned unless defective.